Monday, July 20, 2015

“I am so tired of people mistaking me for a model!” [#humblebrag]

Originally published by Douglas Keene.

humble-bragOh the “humblebrag”. It’s really not that long since career counselors were suggesting interview questions asking about weaknesses could be turned to the candidate’s advantage by responding about an alleged weakness that was really a strength. (“Weakness? I think I tend to be perfectionistic. I just can’t send in a report without double-checking it for spelling, grammar, and content errors.”) Alas, times change and now the humble brag is looked at with disdain.

We were pleased to see one of our favorite research groups publish a working paper on the art of humble bragging. And even more pleased to see the results of their work mirror the work on humble bragging we published in May of this year: it doesn’t work so just stop it. It is obnoxious. Ultimately, they say that if you want a self-promotion strategy, outright bragging is more effective than the deceptive humble bragging. Why? Because you are [oddly] seen as sincere when you brag.

They did five experiments in total:

First, they collected humblebrags from a Twitter account publishing them and asked a couple of (yes, that would be two) raters to indicate how likable, competent and sincere they thought the person who’d tweeted the humble brag was in real life. Then they were asked if they thought the person was complaining and if they thought the person might be humble bragging (showing off in the guise of a complaint).

The [two] raters didn’t like humble braggers  and did not see them as either sincere or competent. The researchers concluded that those who humble brag are seen as less likable, less sincere and less competent. [While this makes intuitive sense, we wish they had used more than two raters. In essence, we consider the character assessment aspect of this study to be without value.]

Second, the researchers examined humble bragging in job interviews. They gave 122 undergraduate students (67% female and average age 21.34 years) instructions to write detailed responses to the question “What is your weakness?” as though they were in a job interview. Then they asked the participants to explain the reason for their response (“Why would you answer the question, ‘What is your weakness?’ in this manner?”). Again, they had two raters analyze the resulting open-ended responses for humble bragging and whether the participant answered the second question that they were being honest (“This really is my weakness”) or strategic (“I want to get hired”) in their response.

77% of the participants chose to humble brag and just 23% gave a real weakness. (Just for your edification, the most common humble brag ‘weaknesses’ were identified as perfectionism, working too hard, being too nice and helpful, and being too fair and honest.) The [two] raters preferred the honest candidates who gave a real weakness.

Third, the researchers examined the effectiveness of humble bragging in comparison with both complaining and bragging when it comes to how much others like the person either bragging, complaining or humble bragging. For this experiment, 302 online research participants (average age 36.97 and 41.5% female) were told they would be evaluating another person. Each participant was randomly assigned to one of three conditions: complain (“I am so bored”), brag (“People mistake me for a model”), or humble brag (“I am so bored of people mistaking me for a model”). The participants viewed the statements (based on the condition they’d been assigned to) and then rated how likable, sincere, and credible they thought the person saying this was.

As before, humble braggers were viewed more negatively than those who just brag outright and those who complained. Also again, humble braggers were seen as being insincere compared to the braggarts and complainers.

Fourth, the researchers examined whether humble bragging would affect how others perceive you. For example, someone who humble brags about “the problem with having graduated from two universities is that you get double the calls looking for donations” — may be seen as not very likable (due to the humble brag) but simultaneously as intelligent (despite the humble brag since she did graduate from two different universities). So the researchers wanted to see if the cost (being disliked) outweighed the benefit (an increase in perceived intelligence) when you humble brag. Again, they used an online sample of 201 (average age 35 years, 34.3% female) and assigned half to a brag condition (“I get hit on all the time”) and half to a humble brag condition (“Just rolled out of bed and still get hit on all the time, so annoying”). Noteworthy in this experiment is that the average age of the test subjects was 35, and the dilemma faced by the bragging conditions is the nuisance of being viewed as sexually attractive. Between the use of two raters for critical judgments and now this gaffe, we are tempted to wonder about the judgment of the researchers. But still, it is interesting. As before, the participants were asked how much they liked the person saying these things, how sincere they thought s/he was and finally, how attractive.

As before, humble braggers were seen as less likable, less sincere, and even less attractive than the braggers. The researchers concluded that humble bragging just has no real benefits. You really are better off bragging.

Finally, the (likely tired by now) researchers wanted to find out if people not only disliked the humble bragger but also treated them “less positively”. And this time, the researchers used actual cold, hard cash. Well, actually it was “virtual cash” but the idea is the same. We think. Anyway, the researchers used 154 online participants (average age 33.26 years and 35.1% female) and another 154 undergraduate students (average age 21.38 years and 70.5% female) The participants in each group were given pairs of statements (either humblebrags or outright brags) they were told came from their experimental partner and asked to rate likability, and sincerity and then to determine how they would split $5 between themselves and the (non-existent) person who’d allegedly written the comments.

Those research participants paired with humble braggers kept more of the $5 for themselves while this did not happen with the braggarts. As you have guessed by now, humble braggers are seen as insincere and that results in less likability and that results in (in this case) stingier (and meaner) treatment.

The researchers seem to think they’ve done enough work to show you that humble bragging just doesn’t work and is not useful (they go so far as to say it is “uniquely ineffective”) for impression management. We can’t speak to this being a “uniquely ineffective” strategy, but the lack of sincerity shown by the humble bragger results in quick dislike.

From a litigation advocacy perspective, this has definite implications for both self-presentation and witness preparation.

Avoid humble bragging in your casual asides while in the courtroom and closely listen for humble bragging in witnesses. Sure, be proud of yourself, your company, what you have accomplished, but in a subdued way. The goal for both witnesses and attorneys is to be a likable source of useful information and to avoid aggravating your audience.  The instant dislike these researchers find for humble braggers is enough for us to recommend you watch for this increasingly ubiquitous self-promotion (in both yourself and while preparing witnesses) and avoid the negative costs in the courtroom.

Sezer, O., Gino, F., & Norton, M. (2015). Humblebragging: A Distinct And Ineffective Self-Presentation Strategy SSRN Electronic Journal DOI: 10.2139/ssrn.2597626

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