What Constitutes a Promptly Reasonable and Proper Explanation From My Insurance Company?

Originally published by Julitza Perez.

Insureds have the right to clearly understand the reason why their claim has been denied, delayed, or underpaid. Insurers have the duty to explain how they determined their adjustment and payments. The Puerto Rico insurance code defines as an unfair settlement and claims handling act, an insurers’:1 Failure to provide promptly a reasonable and proper… Continue Reading

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